dewapoker's Commitment

Dewapoker Responsible Gaming – Safe, Healthy & In Control

Dewapoker believes gambling should be a fun source of entertainment, not a burden. We provide a range of self-control tools, support resources, and guidance to ensure every member in Malaysia can enjoy poker, slots, live casino, and Sports Betting in a way that is fully responsible and in control.

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Self-Control Tools
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Minimum Age Requirement
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Dewapoker's Six Pillars of Responsible Gaming

The principles and tools we have put in place to keep your gaming experience safe and enjoyable

Daily & Monthly Deposit Limits

Set your own deposit limit in MYR to keep your spending in check. Whether it is RM50 a day or RM500 a month, you are in control. Limits take effect immediately and can only be lowered, not raised, on the spot.

Loss Limit & Bet Limit

Beyond deposit limits, you can also set a maximum loss limit and a betting limit per session. This helps ensure you don't get carried away during a poker game, slots, or when betting on EPL or Liga Super Malaysia football.

Gaming Session Time Limit

Set a daily time limit for your gaming sessions. dewapoker will send you an alert when you are approaching your limit and will automatically end the session once it is reached, to protect your wellbeing.

Temporary Break (Cool-Off)

Need a short break? Use the Cool-Off feature to suspend your account for 24 hours, 48 hours, or 7 days. During this period, you will not be able to log in, make deposits, or play any games on the dewapoker platform.

Self-Exclusion

For those who need a longer break, the Self-Exclusion feature allows you to exclude yourself from the dewapoker platform for 30 days, 6 months, 1 year, or permanently. All requests are handled with complete confidentiality and care.

Reality Check & Statement Review

Dewapoker sends a monthly activity statement showing your total play time, deposits, withdrawals, and net profit or loss in MYR. This helps you see the full picture of your gaming habits and make more informed decisions.

What Is Responsible Gaming?

Responsible gaming means enjoying gambling as entertainment within the financial and time limits you can afford, without it negatively affecting your personal life, finances, or social relationships. At dewapoker, we take this responsibility seriously — because we know that behind every account is a real person whose life matters far more than any game.

Healthy gambling has a few key traits: you play with disposable money you can afford to lose, you set time and money limits before you start, you don't chase losses, and you can stop whenever you choose. If you find that gambling is starting to affect your daily life, it's time to seek help — and dewapoker is here to support you.

Remember: The odds always favour the house. Gambling should never be seen as a source of income or a way to solve financial problems — it is entertainment, nothing more.

How to Use dewapoker's Self-Control Tools

Financial Controls

Set Deposit Limit

You can set daily, weekly, or monthly deposit limits in RM directly from your account settings. Limits take effect immediately when reduced.

  • Log in to your dewapoker account
  • Go to "Account Settings" > "Responsible Gaming"
  • Select limit type: Daily / Weekly / Monthly
  • Enter your limit amount in RM and confirm
Time Control

Session Time Limit

Avoid extended play by setting a session time limit. The platform will notify you 15 minutes before the limit is reached and will log you out automatically once it is.

  • Go to "Settings" > "Session Limits"
  • Choose a duration: 30 min, 1 hour, 2 hours, or set a custom period
  • Enable the setting and save your changes
  • Receive in-play alert notifications
Temporary Break

Cool-Off Mode

Feeling like you need a breather? Activate Cool-Off to temporarily suspend your account without closing it permanently. Your account balance stays safe.

  • Contact dewapoker's 24/7 live chat support
  • Request Cool-Off activation for your chosen duration
  • Our team will process your request within 1 business hour
  • Receive an email confirmation once it takes effect
Self-Exclusion

Self-Exclusion

For a longer break, choose self-exclusion. During this period, your account will be fully blocked, including from receiving any promotions or marketing communications.

  • Email support@dewapoker-jit.com with the subject line "Self-Exclusion"
  • Specify your preferred duration (30 days to permanent)
  • Our team will verify and process your request within 24 hours
  • You will receive written confirmation via email.

Recommended Deposit Limit Guide

These recommended deposit limits are general guidelines only. You should set your limit based on your own disposable income — money you can afford to lose entirely without affecting essential needs such as rent, bills, food, and savings.

Limit Type Minimum Limit Maximum Limit Effective Period
Daily Deposit Limit RM20 RM500 Immediately (if reduced)
Weekly Deposit Limit RM50 RM2,000 Immediately (if reduced)
Monthly Deposit Limit RM100 RM5,000 Immediately (if reduced)
Daily Loss Limit RM20 RM1,000 Immediately (if reduced)
Session Time Limit 30 minutes 8 hours Current session
Cool-Off Duration 24 hours 30 days Immediately upon request
Self-Exclusion 30 days Permanent Within 24 business hours

Important: Deposit limit increases require a 7-day waiting period before taking effect, protecting members from impulsive decisions made during addiction or emotional distress.

Warning Signs of Problem Gambling

Recognise the early warning signs before they become a serious problem. If you notice any of the following in yourself or someone you care about, consider seeking help right away.

Borrowing money to gamble. You frequently borrow money from family or friends, or rely on credit cards, just to keep playing poker, slots, or Sports Betting on the platform.

Chasing losses. You keep playing in hopes of winning back what you've lost, even as losses mount and your set limit has been reached.

Concealing gambling habits. You hide your gambling activity from your partner, family, or friends, or lie about how much money you've spent on gambling.

Noticeable emotional changes. Your mood is heavily tied to gambling outcomes — feeling extreme excitement when you win and deep disappointment, anger, or distress when you lose.

Neglecting responsibilities. Gambling begins to affect your work performance, studies, family relationships, or daily responsibilities because you are prioritising playing time above everything else.

Unable to stop. You feel uneasy, restless, or irritable when you try to cut down or stop gambling, even when you know it is having a negative impact on your life.

Responsible Gaming Tips for Malaysian Members

Before you play, decide on an amount you are genuinely comfortable losing in full — one that will not affect your basic needs. For example, if your monthly salary is RM3,000 and fixed expenses total RM2,500, your entertainment budget might be around RM100–RM200 only, including any gambling activity. Use dewapoker's deposit limit feature to lock in that amount, and deposit via Touch 'n Go eWallet or DuitNow for easier spending control.

Playing for more than 2 consecutive hours can impair your judgement. Take a break of at least 15 minutes every hour. Use that time to drink some water, stretch, and reflect on whether you are still in control. Set a session time limit in your dewapoker account settings so the platform can remind you when it's time to step away.

Never play poker, slots, or Sports Betting when you are angry, sad, stressed, or under the influence of alcohol. An unstable emotional state leads to rushed, irrational decisions. If you find yourself wanting to play just to "forget your problems", that is a red flag that deserves serious attention.

Losses are a normal part of any casino game or betting activity. No strategy or system can guarantee long-term winnings. Once you've reached your set loss limit, stop playing for the day — do not try to chase your losses. Chasing losses is the leading cause of serious gambling problems.

Tell someone you trust about your gambling habits and ask them to help you monitor your spending and time spent playing. Support from family and friends is one of the most effective factors in maintaining control over gambling behaviour. Don't be afraid to have that conversation — responsible gaming starts with being honest with yourself and the people who matter to you.

Quick Self-Assessment

Answer the following questions honestly to assess how well you are managing your gambling habits. This is not a medical diagnosis — it is simply a guide to help raise self-awareness.

1. Have you ever spent more than you planned in a single gaming session?

Never Sometimes Often Always

2. Have you ever lied to family or friends about how much time or money you have spent gambling?

Never Once or twice A few times Always

3. Have you ever played to try to win back money you had already lost?

Never Once or twice Often Almost always

4. Has gambling ever caused problems in your relationships, work, or finances?

Never Once A few times Yes, frequently

If you answered "Often" or "Always" to any of the questions above, we encourage you to use dewapoker's self-control tools or reach out to our support team to discuss your options. There are no wrong answers — what matters is taking that first step.

Quick Actions

Use dewapoker's self-control tools now — quick, easy, and completely confidential.

Contact Support Team

The dewapoker support team is available to help you 24 hours a day, 7 days a week in Bahasa Melayu. We understand, and we won't judge.

24/7 Live Chat
support@dewapoker-jit.com

Age Restriction: 18 and Above

Dewapoker strictly prohibits anyone under 18 from registering or playing on this platform. All new members are required to verify their age through a KYC process using a valid MyKad or Malaysian passport.

If you suspect someone underage is using this platform, please contact us immediately.

Controlled Deposits in MYR

All deposits at dewapoker are made in Malaysian Ringgit (RM) via local Malaysian payment methods:

  • Touch 'n Go eWallet
  • GrabPay
  • Boost & ShopeePay
  • DuitNow & FPX
  • Maybank2u & CIMB Clicks

The deposit limit you set applies across all payment methods in aggregate — not separately for each method.

Documents & Related Pages

Learn more about your rights and dewapoker's commitment to members in Malaysia

Play Smart, Safe & in Control at dewapoker

Create a free dewapoker account today and enjoy all our responsible gaming self-control tools. Deposit easily in RM using Touch 'n Go eWallet, DuitNow, GrabPay, and a variety of Malaysian local payment methods.

For users aged 18 and above only. Please play responsibly. Learn more

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