Dewapoker Privacy Policy – Protecting Your Personal Data in Malaysia

01 Introduction

This Privacy Policy is issued by dewapoker and applies to the dewapoker-jit.com website and all associated services. It describes our privacy practices regarding the collection, use, disclosure, and protection of personal data you provide to us when registering for and using the dewapoker platform.

Dewapoker operates in accordance with applicable laws and regulations in Malaysia, in particular the Personal Data Protection Act 2010 (PDPA). We take data protection responsibilities very seriously and ensure that all staff handling members' personal data comply with this strict privacy policy.

By registering for or using any dewapoker service, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our platform and contact us to close your account.

02 Information We Collect

Dewapoker collects two types of personal data: information you provide directly to us, and information collected automatically when you use our platform.

A. Information You Provide Directly:

• Full name as stated on your identity card (MyKad) or passport
• Date of birth for age verification
• Active email address
• Malaysian mobile phone number
• Account password (stored as an irreversible cryptographic hash)
• Payment method details: Touch 'n Go eWallet account number, GrabPay, Boost, ShopeePay, DuitNow, FPX, or bank account details (Maybank2u, CIMB Clicks, and others)
• Identity verification documents when required for the KYC (Know Your Customer) process

B. Automatically Collected Information:

• Your device's IP address
• Browser type and operating system
• Login and session data
• Game history and transaction records within the platform
• Cookies and similar tracking technologies
• Device information including device type, model, and unique device identifier

03 How We Use Your Data

Dewapoker uses collected personal data solely for legitimate purposes directly related to providing you with dewapoker platform services. The following outlines how we use your data:

• Account Management: Creating, managing, and maintaining your dewapoker account, including processing registration, login, and profile updates.
• Transaction Processing: Processing deposits and withdrawals in Malaysian Ringgit (MYR) via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX, Maybank2u, CIMB Clicks, and other approved payment methods.
• Identity Verification (KYC): To verify that you meet the minimum age requirement and confirm your identity in compliance with anti-money laundering (AML) regulations.
• Platform Security: Detecting and preventing fraud, abuse, multi-account usage, and other unlawful activities on the platform.
• Customer Support: Responding to enquiries, resolving complaints, and providing technical assistance to members.
• Service Communications: Sending important notifications related to your account, such as transaction confirmations, security alerts, and policy updates.
• Service Improvement: Analysing aggregated usage patterns (without identifying individuals) to improve the user experience on the dewapoker platform.
• Legal Compliance: Fulfilling reporting and compliance obligations to the relevant Malaysian authorities when required by law.

04 Data Sharing & Disclosure

Dewapoker does not sell or trade members' personal data. However, there are limited circumstances in which we may need to share your data with certain parties, as follows:

• Payment Service Providers: We share necessary transaction information with payment providers such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and Malaysian banks solely to process your deposits and withdrawals in MYR.
• Technical Service Providers: Third-party companies that assist us in operating the platform, including server hosting, data analytics, and customer support services. All such providers are bound by strict confidentiality agreements and are only permitted to use your data for the specific purposes assigned to them.
• Legal Authorities: dewapoker will disclose members' personal data to Malaysian authorities, courts, or law enforcement agencies when required to do so by law, court order, or valid legal process.
• Fraud Prevention: We may share information with fraud detection service providers to protect the security of the platform and all members.

In all data sharing instances, dewapoker ensures that receiving parties are bound by confidentiality and data protection obligations that are equivalent to or stricter than our own standards.

05 Data Security Measures

Dewapoker implements multiple layers of technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or unintended disclosure:

• Data Encryption in Transit: All communications between your browser and dewapoker's servers are secured with 256-bit TLS/SSL protocol, ensuring your data cannot be intercepted by any third party during transmission.
• Encryption of Stored Data: Sensitive data, including payment information and identity verification documents, is stored in encrypted form within our databases.
• Access Controls: Access to members' personal data is restricted to dewapoker staff who require it to perform their duties. All access is logged and monitored.
• Two-Factor Authentication (2FA): dewapoker offers two-factor authentication for member accounts as an additional layer of security.
• 24/7 Security Monitoring: Our systems are continuously monitored to detect any suspicious activity or unauthorised access attempts.
• Regular Security Audits: Our security infrastructure undergoes regular penetration testing and independent security audits.

06 Cookies & Tracking Technologies

Dewapoker uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions smoothly. The following describes the types of cookies we use:

• Essential Cookies: These cookies are required for core platform functions such as login, session security, and navigation. They cannot be disabled as they are essential to the platform's operation.
• Performance Cookies: We use these cookies to gather information about how you use the dewapoker platform — such as the most frequently visited pages and time spent on each page. All data is collected in aggregate and anonymised form.
• Functional Cookies: These cookies allow the platform to remember your preferences, such as your chosen language and display settings, to provide a more personalised experience.
• Analytics Cookies: Used to understand overall platform usage patterns for service improvement purposes. Data collected is anonymised and cannot be used to identify you personally.

You can control or disable cookies through your browser settings. Please note, however, that disabling certain cookies may affect the functionality of the dewapoker platform on your device.

07 International Data Transfers

In the course of operating the dewapoker platform, your personal data may be transferred to and stored on servers located outside Malaysia. Where such transfers occur, dewapoker ensures adequate protection is in place for your data through the following measures:

• Ensuring that data recipients in other countries uphold data protection standards comparable to Malaysia's PDPA requirements.
• Executing binding data processing agreements with all international service providers.
• Using internationally recognised data transfer mechanisms to ensure your data receives equivalent protection wherever it is stored.

08 Your Rights as a dewapoker Member

Under Malaysia's Personal Data Protection Act 2010, you have the following rights with respect to the personal data we hold about you:

To exercise any of the above rights, please contact the dewapoker support team via live chat within the platform or by emailing support@dewapoker-jit.com. We will respond to your request within 14 business days.

09 Data Retention & Deletion

Dewapoker retains your personal data for as long as your account remains active or as long as necessary for the purposes set out in this Privacy Policy. The following are our data retention guidelines:

• Active Account Data: Personal data of members with active accounts is retained for as long as the account remains active and for a reasonable period following the date of last activity.
• Transaction Records: Deposit, withdrawal, and game history records are retained for a minimum of 7 years in accordance with Malaysian legal requirements relating to anti-money laundering (AML) and taxation.
• Identity Verification Documents: KYC documents such as copies of MyKad or passport are retained for a minimum of 6 years after account closure, as required by law.
• Log Data: System logs and security data are retained for 2 years for fraud detection and security purposes.
• Closed Accounts: Following account closure, your personal data will be deleted or anonymised once the mandatory retention period prescribed by law has elapsed.

10 Changes to the Privacy Policy

Dewapoker reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, new legal requirements, or service improvements. You will be notified of any material changes via:

• In-platform notifications on dewapoker upon your next login
• An email to your registered email address at least 14 days before the changes take effect
• A prominent notice on the main page of this Privacy Policy

Your continued use of the dewapoker platform after any changes to the Privacy Policy take effect will be considered acceptance of the updated terms. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way dewapoker handles your personal data, please do not hesitate to get in touch. Our privacy team is ready to assist you.